FAQ

Here are some frequently asked questions about TenantDetective™

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  What is Microsoft license optimization?

  Plow Network’s Microsoft 365 license optimization aims to help organizations understand the usage of their current Microsoft 365 subscriptions and identify opportunities to optimize that usage—and save money—by reducing over-buying.

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  How does the optimization engine work?

  TenantDetective™ uses a proprietary set of algorithms to analyze your M365 usage data and provide recommendations on optimizing your subscription purchases.

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  Is the optimization engine safe to use?

  TenantDetective™ is entirely safe to use. Before we can prepare an analysis, your organization must explicitly grant us read-only access to your Microsoft tenant, and we will disable that access after 30 days unless you agree to tell us not to do so. We will never sell your data and purge any data gathered from our process if you elect not to do business with us.

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  What is a usage analytics report?

  Our usage analytics report is an algorithmic analysis of your organization’s license usage data. Based on our analysis, the report will illustrate how you can reduce your M365 spending by eliminating unused licenses and rationalizing the subscriptions of over-licensed users.

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  What’s included in the report?

  You can expect to see the following items in your report:
  • A detailed list of all current M365 subscriptions and quantities currently purchased • A granular license assignment and usage breakdown for every user and account • A set of recommended subscription and licensing changes based on a proprietary algorithmic analysis of subscription features, granular usage data, and Microsoft compliance requirements • Side-by-side cost comparison of a company’s current M365 subscriptions and quantities vs. recommended subscriptions and quantities(*)

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  Who can grant read-only access to my tenant?

  Your must be a Microsoft 365 Admin for your organization or work with your Microsoft 365 Admin to utilize their credentials to grant us read-only access. Here‘s what your admin should know about the process.

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  How do I move forward with my recommendations?

  Once your report has been prepared, your Plow Networks Client Success Manager (CSM) will walk you through the recommendations and finalize your order. Once approved, your CSM will schedule to convert Plow Networks to your CSP in your Microsoft portal at your renewal.